A BendBroadband Online Account gives you access to Online Bill Pay and TV Everywhere* with one user name and password combination. In the near future you’ll be able use that single user name and password to log in to your @CrestviewCable.com email, too.

(*Email and TV Everywhere are included with select BendBroadband services and are not applicable to everyone.)

If you have an email address that ends with @crestviewcable.com or @bendbroadband.com, you already have an Online Account. And you’ll use that email address as your user name when you log in.  You’ll have to set up a new password, though, for your account.   If you don’t have an email that ends in @crestviewcable.com or @bendbroadband.com click here.

Here are the steps to follow:

  1. Visit crestviewcable.net/billpay
  2. From the My Account/Login menu at the top, choose Online Bill Pay
  3. On the Secure Login page, enter your user name (email address) and click Continue.
  4. On the Enter Password screen, click “Forgot Password” under the field where you are supposed to enter a password.
  5. You’ll be prompted to enter an email address or phone number that’s associated with your account (this is most likely the information you provided when you first ordered Crestview service). If you don’t know either of those, you can enter your new 16-digit BendBroadband account number.
  6. To validate your identity, a security code will be sent to the email address or phone number you enter.
  • On the Verify Your Identity page, you’ll be prompted to add your email address or phone number as an account “recovery contact”. A recovery contact allows you easily rest your account if you are ever unable to sign in.
  • To add your information as a recovery contact, leave the check box marked. Or, uncheck the box to skip. Click Continue.
  • Enter the security code once you receive it, then click Submit.

If you entered your account number, you’ll be prompted to enter your PIN on the Security
pager. The PIN was recently sent to you via mail when your new BendBroadband
account number was established.

  1. On the Set Password screen, you’ll need to enter a password that meets specific requirements. Then, click Continue.
  2. Your BendBroadband Online Account is now set up. You’ll be able to use that user name and password combination to log in to Online Bill Pay, TV Everywhere, and soon your @crestviewcable.com email address. For now, you must continue to log in separately to your Crestview email account.